Terms of Service

Welcome to Bukod-Tangi Karpenterya!

These Terms of Service ("Terms") govern your use of our website and the purchase of our handcrafted wood products. By accessing our site or buying from us, you agree to be bound by these Terms.

1. Our Products & Natural Variations

We take immense pride in our handcrafted mango wood furniture and assorted wood goods. Because wood is a natural, living material, please keep the following in mind:

Unique Characteristics: Every piece of wood has unique grain patterns, knots, color variations, and minor imperfections. These are not defects; they are proof of the product's natural origin and handcraftsmanship.
Environmental Response: Wood responds to its environment. Depending on the climate, humidity, and temperature in your home, your wood items may naturally expand, contract, or develop minor seasonal cracks. [Insert Store Name] is not responsible for natural warping or splitting due to environmental conditions after delivery.
Product Images: Photos on our website are representative. The item you receive will be uniquely yours and may vary slightly in color and grain from the product photo.

2. Specific Product Disclaimers

A. Kitchen & Bathroom Goods (e.g., Soap Holders, Coasters)

Items designed for wet environments are treated with water-resistant finishes, but they are not waterproof.
To extend the life of these items, do not allow them to sit in standing water, and never place them in a dishwasher.

B. Musical Instruments

Our wood-based musical instruments are functional acoustic items. However, because wood changes with humidity, you are responsible for maintaining proper storage conditions to prevent cracking or detuning.
We do not guarantee a specific tonal quality or pitch variance due to the organic nature of custom woodwork.

3. Pricing and Payments

All prices are subject to change without notice.
We reserve the right to refuse or cancel any order if a product is mistakenly listed at an incorrect price. If your credit card has already been charged, we will issue a full refund for the incorrect amount.
You agree to provide current, complete, and accurate purchase and account information for all sales.

4. Shipping, Delivery, and Assembly

Furniture Delivery: Large furniture items may require freight shipping or special delivery arrangements. It is your responsibility to ensure the item can fit through your doorways and stairways.
Shipping Damage: Inspect your items immediately upon arrival. If your item was damaged during transit, you must contact us within [e.g., 48 hours] of delivery with photographic proof so we can file a claim with the carrier.

5. Returns, Refunds, and Exchanges

Standard Items: We accept returns on unused, standard items (like soap holders) within [e.g., 14/30 days] of delivery. The customer is responsible for return shipping costs.
Furniture & Custom Work: Due to the size, weight, and custom nature of mango wood furniture, all furniture sales are [Final / Subject to a X% restocking fee].
Items must be returned in their original packaging and condition. We cannot accept returns on items that have been altered, oiled, or damaged by the customer.

6. Limitation of Liability

[Insert Store Name] shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products. This includes, but is not limited to, improper assembly of furniture, damage caused by overloading shelves, or allergic reactions to specific wood species or finishes.

7. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or purchase of products following any changes constitutes acceptance of those changes.

Contact Information If you have any questions about these Terms, please contact us at: